Glossary

ETA if not in store:  We expect to dispatch within the number of working days stated if we do not have stock available in-store. Subject to supplier availability. 

INDENT/ (*)-DAY LEAD TIME: Product is not usually held in stock. Ordered on your behalf from our supply partners. Subject to supplier availability, price check, pre-payment and lead-time.

BACKORDER: Product is a standard stock item but available stock may fluctuate daily. Order as required and proceed as normal through checkout. Your order will be dispatched when new stock arrives. If there will be a delay exceeding 7 working days we will contact you.

OUT OF STOCK: Item cannot be ordered at this time but please enquire or submit a stock notification request. 

WHILE STOCKS LAST:  Product is being discontinued and only available until stocks run out. May also be called "Discontinuing" or "Stocks Low" depending on the item.

OVERSIZED: Product is too large for standard courier delivery. Pickup from our store or arrange your own freight-collect.

IN STORE ONLY: Product is an in-store only item and not available for online sales.

ON LINE ONLY: Product is sold on-line only and not stocked in-store.

SALE ITEMS: May be discontinued without notice, even after purchase, as accurate stock counts might not apply. First in first served. Rain-checks do not apply. Sale items may include discontinued products, shop display items, cosmetic damage, shop soilied, temporary supplier price decrease or special promotion etc.